NZAC Ethics Secretary

NZAC is seeking an experienced professional (15 hours per week) to help administer the complaints process for the Association.

This role involves working with the current Ethics Secretary, the Convenor and Ethics Committee in appraising complaints and applying ethical decision-making.  The role also involves administration of the procedures and processes and would suit someone who is confident and competent with computer systems and enjoys detail.

The NZ Association of Counsellors (NZAC) is the professional association for counsellors in Aotearoa/New Zealand.  There are two Ethics Secretaries who work for 15 hours each per week.   Together they provide administration, clinical management and support for, and participate in, the National Ethics Committee of the New Zealand Association of Counsellors.   The Secretaries are the first point of contact for people making complaints or ethical enquiries and they then process these according to policy and procedures established by the National Ethics Committee in line with the Association's Code of Ethics and according to New Zealand law, including the Articles and Principles of Te Tiriti o Waitangi / Treaty of Waitangi.


In this role you will:

  •  Be responsible for the receipt and documentation of complaints, either verbal or written.
  • Utilise professional clinical skills pertaining to ethical practice in making decisions about how to proceed with complaints (in conjunction with the Convenor and other Committee members).
  • Assist with the on-going processing of complaints and communication with the Committee members, Regional Ethics Teams and Hearing Panels.
  • Maintain the Committee’s electronic databases and communication.
  • Answer ethics queries to the Office, with assistance from the Convenor and Committee members as necessary.
  • Maintain established networks with internal and external stakeholders, all members of NZAC and joint complaint bodies such as the Health and Disability Commission, Privacy Commissioner, ACC and Family Court.
  • Act as Privacy Officer for the Ethics Committee.
  • Undertake administration of the Ethics Committee and monitor the budget of the committee.

The successful candidate will have an understanding and commitment to Te Tiriti o Waitangi and will be: well organised; able to effectively manage time and priorities; technologically competent; have good literacy skills; able to handle distressed enquirers and upsetting material; competent at exploring and articulating ethical dilemmas; able to work co-operatively as part of a team.

Knowledge and experience of complaints procedures within the counselling profession or another health profession will be an advantage. 

Click here to download a copy of the job description

If you have enquiries about the role please contact Linda Allen (Executive Director) on 04 471 0307 or email

To apply please send a covering letter, outlining your experience and qualifications to undertake this position, together with a curriculum vitae to

Applications close on the 30th May 2021.